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Top Rated Product
Online Banking

Product Reviews

Online Banking

Do your banking anywhere and anytime for free with the safety and convenience of Online Banking.

Average Customer Rating: 4.644 out of 5 4.6 out of 5
5,038 of 5,207 (97%) customers would recommend this product to a friend.
Product Details

Customer Reviews for Online Banking

FEATURED REVIEW FEATURED REVIEW
Highly Recommended! Date: 07/24/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: DMPrince
Location: Dallas, Texas
Online Banking since: 2003
Customer since: 2003
Bank of America employee: No
I love the ease of use and the expanded functionality of Bank of America's online banking! Finding transactions, recent or older, is a breeze. I appreciate the online bill pay option, which not only makes it easy to pay my bills (quickly) but also to track & manage bills, and even sends me many of my bills right to this website. The innovative My Portfolio section tracks net worth, budget, and actual spending. It makes it so simple to see how much you're spending and what you're spending it on, to help you be responsible with your money. If more people used this feature, maybe America wouldn't be in quite the credit crisis we're in now!!!!
79 of 93 people found this review helpful.

Review 2 for Online Banking

FEATURED REVIEW FEATURED REVIEW
This is what online banking should be! Date: 03/15/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: gr8full
Location: Texas
Online Banking since: 2008
Customer since: 2008
Bank of America employee: No
Thank you so much for the services like budgets & reports on Online Banking! I was sick and tired of my old bank! It was like pulling teeth to get information on my accounts. Since I have switched to B of A, I no longer put off balancing my account!
220 of 298 people found this review helpful.

Review 3 for Online Banking

Too Many Pages! Date: 01/22/10
Overall rating: 1 out of 5 1 out of 5
Ease of use: 1 out of 5 1 out of 5
Services available: 1 out of 5 1 out of 5
Security: 4 out of 5 4 out of 5
Recommended: No
Customer: Penguin
Location: Tampa, FL
Online Banking since: 2004
Customer since: 2004
Bank of America employee: No
It takes way too long to enter online banking. I have to go to the website, click that I want to use my saved ID, then I'm taken to a new page to put my password in, instead of it just being on the same page I enter my ID. Then I'm taken to a completely worthless page with only one, just one,button that says "Enter". After that I'm taken to another page with choices, accounts, transfer, etc. Once I click accounts, I'm taken to a page that displays my one and only account, so I have to click that link similar to the page with the enter button. Then I have to choose if I want pending or cleared transactions.

To fix online banking here are my suggestions.
One page to enter(or use)your saved ID AND enter your password.

Immediately after successfully entering your password you will be taken to the accounts/transfer/locations page. This page will display all accounts so you don't have to go to another page with only your accounts on it.

Select your account and you are taken to a page displaying all recent transactions, pending OR cleared, with a link on the bottom to display more if you so desire.

Review 4 for Online Banking

helpful customer service "Charleston" Date: 08/12/09
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 4 out of 5 4 out of 5
Recommended: Yes
Customer: briitxx
Location: Oakland, NJ
Online Banking since: 2007
Customer since: 2007
Bank of America employee: No
I had a problem with overdraft fees on my online banking account and when I called, a man named Charleston was very helpful, efficient, and pleasant. He was able to help me with no questions asked and barely any time at all.

Review 5 for Online Banking

Best Online Banking, Hands Down! Date: 01/22/09
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: brianb123
Location: Long Island, NY
Online Banking since: 2004
Customer since: 2002
Bank of America employee: No
BOA Online Banking, Makes it so easy! The layout is simple and easy to read and follow, The features are great, i would never switch to another bank.

Review 6 for Online Banking

Bill Pay Date: 01/18/09
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: Lholder
Location: East Orange, NJ
Online Banking since: 2008
Customer since: 2007
Bank of America employee: No
I Have been on other sites and the bill pay or at least the site does not compare to Bank of America. I can say Bank of america is excellent.

Review 7 for Online Banking

online banking with Bank of America is convenient Date: 01/02/09
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: murr0330
Location: richmond. VA
Online Banking since: 2008
Customer since: 2008
Bank of America employee: No
I have a better experience online then going in the bank to do business with some of the people who work for the bank..

Review 8 for Online Banking

Five Stars Date: 12/30/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 4 out of 5 4 out of 5
Services available: 4 out of 5 4 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: Bubba14
Location: Tampa
Online Banking since: 2002
Customer since: Prior to 1967
Bank of America employee: No
On line payment of bill and transfer to and from accounts
is a great time saver

Review 9 for Online Banking

Keeps getting better Date: 12/30/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 4 out of 5 4 out of 5
Recommended: Yes
Customer: rhvn
Location: St. Louis, MO
Online Banking since: Prior to 1997
Customer since: 1985
Bank of America employee: No
I have been using online banking for many years and have always loved it. The speed and convenience get better every year.

Review 10 for Online Banking

Happy with service, and use it frequently Date: 12/29/08
Overall rating: 4 out of 5 4 out of 5
Ease of use: 4 out of 5 4 out of 5
Services available: 5 out of 5 5 out of 5
Security: 4 out of 5 4 out of 5
Recommended: Yes
Customer: Anonymous
Location: Sunnyvale, CA
Online Banking since: 2004
Customer since: 1972
Bank of America employee: No
I'm very happy with the online services and use it often for many of the banking servcies I need, especialy online bill paying.

Review 11 for Online Banking

Mobile Banking Date: 12/28/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 4 out of 5 4 out of 5
Recommended: Yes
Customer: Morena
Location: Brooklyn, NY
Online Banking since: 2007
Customer since: 2007
Bank of America employee: No
I use the service on my mobile phone. It's just as easy to use/navigate as when I'm on my laptop. It really works for me.

Review 12 for Online Banking

AMAZING Date: 12/28/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: darkcold6
Location: Hamden,ct
Online Banking since: 2008
Customer since: 2008
Bank of America employee: No
I've used other banking online and this is by far the easiest and most reliable out of any.

Review 13 for Online Banking

EVERYONE SHOULD USE! Date: 12/27/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: getwithit
Location: SWANSEA, MA
Online Banking since: Prior to 1997
Customer since: 2005
Bank of America employee: No
I CAN NOT SEE WHY ANYONE WOULD NOT TAKE ADVANTAGE OF ONLINE BANKING & BILL PAY. IT DOESN'T GET ANY EASIER THAN THIS!! PLEASE DON'T BE AFRAID OF YOUR COMPUTER - THE INTERNET IS A WONDERFUL THING!! WHY STAND IN LINE AT A CROWDED BANK WHEN IT'S ALL RIGHT AT YOUR FINGERTIPS? PAY HIGH GAS PRICES TO DRIVE THERE? PAY FOR POSTAGE STAMPS? STAND IN LINE TO PAY OTHER BILLS TO VENDORS THAT COULD BE ON YOUR PAYEE LIST INSTEAD AT A CLICK? OH, YES, AND CHECKS OUGHT TO BE TOTALLY DONE AWAY WITH - UNLESS IT'S AN E-CHECK, THAT IS!! I DON'T KNOW WHAT I'D DO WITHOUT THIS!! **THANK YOU & HAPPY HOLIDAYS!!**

Review 14 for Online Banking

Helps me pay bills on time Date: 12/25/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Recommended: Yes
Customer: Annecat
Location: Cocoa Beach, FL
Online Banking since: 2003
Customer since: 1997
Bank of America employee: No
It helps me to schedule payments and to have bills paid on time. No more late fees!

Review 15 for Online Banking

Used for years and would be lost with out it. Date: 12/24/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: GrammyJo
Location: Orange County, CA
Online Banking since: Prior to 1997
Customer since: 1983
Bank of America employee: No
I have used Bank of America online banking for year and would lost without it. The day I get a bill in the mail, I pay it and then I can forget about it. I can set the date for it to be paid and know that it will not be late. The money does not come out of your account until that day. Of course, I am sure that is when my direct deposit is in my account. I check my balance daily and download it to Quicken and balance it. If my spouse has spent money and forgot to tell me about I do not have to worry about it, because I can see it immediately. Makes it hard to surprise me. I love it

Review 16 for Online Banking

good service Date: 12/22/08
Overall rating: 4 out of 5 4 out of 5
Ease of use: 4 out of 5 4 out of 5
Services available: 4 out of 5 4 out of 5
Security: 4 out of 5 4 out of 5
Recommended: Yes
Customer: macneil

Online Banking since: 2007
Customer since: 1995
Bank of America employee: No
This has been a very useful and time saving way of checking my statements and paying my bills

Review 17 for Online Banking

Valuable tool for everyone Date: 12/22/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: kaur
Location: tx
Online Banking since: 2004
Customer since: 2007
Bank of America employee: No
Using online banking helps me to track how much i have in my account and how much i can spend without going overdrawn. It also helps me to stay within my budget for the month. Since i keep a personal register for all the bills i pay, I make sure I use online banking to see if the checks have cleared which helps me to avoid late fees. Since, I have some other accounts with Bank of America, it helps me to pay those bills without mailing or visting the bank.
I have never been overdrawn since I started using online banking from 2004

Review 18 for Online Banking

The Online Banking is GREAT. I LOVE IT Date: 12/21/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: Penny
Location: Baltimore, MD
Online Banking since: 2002
Customer since: 1999
Bank of America employee: No
I am a computer junkie. I do almost everything online. When I first saw the site (back several years ago) I was kinda afraid to let my personal info out for all to see, but after reading about the safety features I tried it. the service is excellent. I get reminder to pay my bills which is good for me because sometimes I forget.
I would recommend to anyone to at least try it, trust me you will love it to.

Review 19 for Online Banking

What a convenient Tracking Method Date: 12/21/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: dkmatthews
Location: MD
Online Banking since: 2004
Customer since: 1985
Bank of America employee: No
The on-line banking services is very convenient, an excellent tracking method. I love being able to pay my bills without completing & mailing envelopes. I hope these services continue.

Review 20 for Online Banking

The best way to pay your bills on time. Date: 12/21/08
Overall rating: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Services available: 5 out of 5 5 out of 5
Security: 5 out of 5 5 out of 5
Recommended: Yes
Customer: Pars

Online banking makes it very easy for to pay my bills on time and with less stress. Transfers are easier also. I highly recommend this service to anyone who is juggling a family, work and monitoring the finances.
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